Updated 17/5/2021

Disneyland Paris have announced that they will reopen on 17 June 2021. Owing to the current exceptional circumstances we have made temporary changes to our standard terms & conditions in order to provide more flexible booking alternatives.
As this policy is subject to emergency measures, it is subject to change at any time. If the policy changes, then the policy in place at time of re-booking/cancellation will apply. Please continue to check back for updates.

BOOK WITH CONFIDENCE WITH BREAKAWAY

Our current booking conditions offer more flexibility than ever before!

– We have a low deposit of €50 per person
– Your trip is refundable until 7 days prior to travel, with the exception of a €10 per person administration fee
– No change fees, if you have to change dates there is no charge, if your new package is of a lower value we will refund the difference or if the new package is a higher value you can pay the balance.

On 17th May 2021 Disneyland Paris announced that they will reopen on 17th June 2021. Disney’s hotels will re-open on a phased basis as follows;

  • Disney’s Newport Bay Club Hotel will open on the same date as the resort, 17th June 2021
  • Disney’s Hotel New York – The Art of Marvel will reopen on 21st June 2021
  • Disney’s Hotel Cheyenne will reopen on 1st July 2021
  • Disney’s Davy Crocket Ranch will reopen on 13th July 2021
  • Disney’s Sequoia Lodge Hotel will reopen on 1st December  2021
  • The Disneyland Hotel and Santa Fe will remain closed until further notice
  • The Davy Crockett Ranch will close on 8th November 2021 for a seasonal closing period
  • Village Nature will also reopen on the same date as the resort, 17th June 2021

If you have a holiday booked for arrival prior to 17th June (with or without flights) we are offering the following options: 

  1. Move your booking to a future date:
    • We will offer the option to book the same holiday at the same price (same offer as originally booked including meal plans) for an arrival date up to and including 30th March 2022 (excluding the period from 15-31 October 2021 and 16 December 2021 to 8 January 2022 inclusive*).
    • If the hotel originally booked is not available on the newly selected date then we will offer a stay at Disney’s Newport Bay Club, at no additional charge, with equivalent food and beverage services.
    • If your original booking was at the Disneyland Hotel, you can make an alternative booking at Hotel New York – The Art of Marvel. We will refund the difference if you choose a similar room category, or propose an upgrade (subject to availability).* If you wish to re-book for the period from 15-31 October 2021 or 16 December 2021 to 8 January 2022 inclusive you can move your current booking without fees and make a new booking at the current available rate. We will refund the difference if the price is lower, and you will have to pay the difference if the price is higher.
  2. Cancel your booking and receive a refund. This can be in the form of a Future Credit Voucher (FCV) or a cash refund.
    FCV’s are state guaranteed, do not have an expiry date and can be transferred to another name. If you do not use all or part of your FCV it can be exchanged for cash.
    Cash refunds are currently taking between 6-10 weeks to process so we are recommending that customers take FCV’s initially and the cash refund will follow later.The above applies only to the ground element of your booking. If you have flights booked and you are booking for a new date then we will re-book for you at the best available fare on the newly selected dates, if the fare is lower then you will be charged the lower rate, if the fare is higher then the additional cost must be paid. If you are selecting the cancel-refund options we will refund the amount originally paid for your flights.

If you have a holiday booked for arrival from 17th June onwards with ground arrangements only (without flights) we are offering the following options: 

  1. If your hotel is sceduled to be open on your arrival date then your holiday package is confirmed. If you wish to change your date or cancel we are offering the following options:
    • a) Move your booking to a different date. We will cancel your original booking, without cancellation charges, and rebook you for your new dates at the current available rate. This applies to the ground element of your booking, if you have flights booked please see below for details regarding changes.
    • b) Cancel your booking and receive a Future Credit Voucher (FCV) for monies paid. FCV’s are state guaranteed, do not have an expiry date and can be transferred to another name. This also applies only to the ground element of your booking, see below for details regarding flights.
  2. If the hotel originally booked is not due to be open on your arrival date we are offering the following options:
    • a) Maintain your arrival date and move your booking, with the same price and package components, to an alternative hotel:
      – If you hold a reservation at Disney’s Santa Fe for arrival up to 30th June 2021, we will offer an upgrade to Disney Newport Bay Club (subject to availability)
      – If you hold a reservation at Disney’s Santa Fe for arrival from 1st-31st July 2021, we will offer an upgrade to Disney Hotel Cheyenne (subject to availability)
      – If you hold a reservation at Disney’s Santa Fe for arrival from 1st August 2021 onwards then your package is currently confirmed as booked
      – If you hold a reservation at Disney’s Hotel Cheyenne up to 30th June 2021, we will offer an upgrade to Disney Newport Bay Club (subject to availability)
      – If you hold a reservation at Disney’s Sequoia Lodge for an arrival up to 30th November 2021, we will offer an upgrade to Disney’s Newport Bay Club (subject to availability)
      – If you hold a reservation at the Disneyland Hotel – An alternative package will be offered at Disney’s Hotel New York – The Art of Marvel. We will provide appropriate price reduction to compensate for the difference in hotel category
      – If you hold a reservation at Disney’s Davy Crockett Ranch for arrival up to 30th June 2021, we will offer an upgrade to Disney Newport Bay Club (subject to availability)
      – If you hold a reservation at Disney’s Davy Crockett Ranch for arrival from 1st-12th July 2021 and 9th November 2021 to 30th March 2022, we will offer an upgrade to Disney Hotel Cheyenne (subject to availability)
    • b) Move your booking to a different date. We will cancel your original booking, without cancellation charges, and rebook you for your new dates at the current available rate.
      This applies to the ground element of your booking, if you have flights booked please see below for details regarding changes.
    • c) Cancel your booking and receive a refund. This can be in the form of a Future Credit Voucher (FCV) or a cash refund. FCV’s are state guaranteed, do not have an expiry date and can be transferred to another name. If you do not use all or part of your FCV it can be exchanged for cash.
      Cash refunds are currently taking between 6-10 weeks to process so we are recommending that customers take FCV’s initially and the cash refund will follow later.
      The above applies only to the ground element of your booking, see below for details regarding flights.

If you have booked a package including flights;

The ground element of your booking can be amended as detailed above

For flights booked the following airline rules currently apply;

a) If you are changing to a new date, we can move your flights with no change fee applying. However, if there is a fare difference on the newly selected dates this will be charged.
b) If you want to travel again but are unsure of the date you want to re-book for, we can apply a ‘hold protection’ on your booking and you can make the new reservation at a later date. Currently new bookings must be made by Sept 2021 for travel on dates up to March 2022.
c) If your hotel is closed on the date of original travel and you are cancelling your booking and opting for a Future Credit Voucher or a refund, the value of your flights will also be refunded. Airline refunds are taking considerably longer than normal, in some cases up to 3 months. Owing to these delays we will first refund the ground element of your booking and as soon as the airline process the refund we will immediately pass this on to you.
d) If your hotel is due to be open on the date of original travel then only options a) and b) above are available. If you decide to cancel your booking then a refund on the flight element is only possible if the airline cancel your flights. If the flights are scheduled to operate as normal then cancellation will result in airline fees/charges which are normally close to 100% of the ticket value (please contact us for details).

Direct Clients: Please email disney@breakaway.ie or call us on 01-6079900 with the option you would like proceed with and we will process your request as soon as possible

Agents: Please email admin@breakaway.ie or call us on 01-6079999 with the option your client would like proceed with and we will process your request as soon as possible